Zoho recruitment 2021 | Technical Support Engineer | Latest job update
Zoho has announced a job notification for the post of Technical Support Engineer. A student from Any discipline can apply for Zoho Recruitment 2021. Interested and eligible candidates can read more details below.Zoho Recruitment 2021:
| Company Name | Zoho |
| Post Name | Technical Support Engineer |
| Salary | ₹2.7 – ₹3.5 LPA* |
| Experience | freshers |
| Job Location | Chennai |
Job Description:
Zoho is hiring candidates for the post of Technical Support Engineer.
Job Responsibilities:
- Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
- Should be able to build a rapport with the customer, with clear and confident communication.
- Focus to be on customer satisfaction and first-time resolution.
- Engaging with the technical team for providing faster resolutions to technical issues.
- Working closely with the technical content team to identify gaps in the help module.
- Willingness to work night shifts.
Eligibility Criteria:
- Any Graduate in any field
Preferred skill:
- Should have excellent verbal and written communication skills.
- ready to work for 24*7 shifts with outstanding customer handling skills.
- good understanding of modern IT management,
- ITSM concepts, exposure in Microsoft OSs
- basic networking concepts, knowledge in Windows OS/applications
About Zoho:
Zoho Corporation is an Indian multinational technology company that makes web-based business tools. It is best known for an online office suite named Zoho.
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